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Current as of 20 Jan 2022

Privacy Policy

This Privacy Policy describes our policy on the collection, processing, use and disclosure of personally identifiable and other information about You in connection with Your use of our website, including those offered through email or other electronic communication (collectively, the “Service”). The terms “We”, “Us”, “Our” etc. refer to EVage Ventures Private Limited, a company registered under the laws of the Republic of India, with its head office at 23, Sector- 48, Kendriya Vihar, Chandigarh- 160047, Punjab, India.
We are engaged in the manufacturing and provision of electric vehicles. The finer nuances of EVage are not being described herein as the present document is confined to and merely enunciates the Privacy Policy adopted by Us. For a detailed, in-depth understanding of Our service, kindly visit Our website.
When You use the Service, you consent to our collection, processing, use and disclosure of information about You as described in this Privacy Policy. You warrant to Us that you will not use the Service, for any unauthorised/illegal purpose or in any manner that is contrary to this Policy and/or our Terms and Conditions of Services, including additional Terms and Conditions of Service. You shall not directly or indirectly, modify, copy, reproduce, distribute, transmit, display, publish, license, create derivative works from, transfer or sell any data, information, obtained from Our Service, without Our consent. Further, You will not store these materials or any portion thereof in a computer system, except for personal and non-commercial utilisation. If You do not agree to the same, please do not use Our Service. Our Policy applies to all visitors, users, and others who access the Service.

Information We Collect

a) When an individual visits Our website- A potential User may visit Our website, following which We, automatically, collect the succeeding classes of information: –
  • 1. Date and time of your visit to the website;
  • 2. Internet Protocol (IP) address;
  • 3. The quantity of time expended on browsing Our website
(b) When an individual/corporate entity submits a query- A potential User (individual/corporate entity), may, after visiting Our website, submit a query, in which event, We, collect the following classes of information: –
  • 1. Name;
  • 2. E-mail address;
  • 3. Mobile Number.
(c) Cookies- Barring the classes of information stipulated in paragraph A(b), the above-stated information is collected through the use of, “cookies”. It may be possible to disable some (but not all), “cookies”, through your device or browser settings, however, doing so may affect the functionality of the Service. The method for disabling, “cookies”, may vary by device and browser. The information collected using, “cookies”, will be treated, for all intents and purposes, as your personal information. The information collected using, “cookies”, shall fall within the ambit of this Policy, if such information, coupled with other information available with Us, is capable of identifying you personally. Our use of non-personally identifiable information, for e.g. Internet Protocol (IP) Address, is not restricted by the terms of this Policy and we may use, store and share such information freely with third parties, without any restrictions. Non- personally identifiable information is not capable of identifying a User personally.

How We Use The Information Collected

As detailed above, the information collected by Us under different circumstances shall be put to the following uses: –
Date and Time of visit to the website/Internet Protocol (IP) Address
  • To enforce the terms of this Policy or Our Terms and Conditions of Service, including Our additional Terms of Service (if any), or to protect the rights or property of others;
  • To track your usage of the Service;
  • To improve the quality, features and functionality of the Service;
  • To improve the security of the Service
Name of City/State/Country
  • To enforce the terms of this Policy or Our Terms and Conditions of Service, including Our additional Terms of Service (if any), or to protect the rights or property of others;
Name/E- mail address/Mobile Number
  • To enforce the terms of this or Our Terms and Conditions of Service, including Our additional Terms of Service (if any);
  • To enquire if a potential User is desirous of subscribing to Our Newsletter etc.
In addition to the reasons stated above,We will use the information that We collect for the following, amongst other purposes related to the Service:
  • 1. To implement compliance with Applicable law;
  • 2. To protect the rights and safety of Our Users and third parties, as well as Our own;
  • 3. To provide, improve, test, and monitor the effectiveness of Our Service;
  • 4. To develop and test new products and features;
  • 5. To diagnose or fix technology problems;
  • 6. To back up our systems and allow for disaster recovery;
  • 7. To create Service usage statistics;
  • 8. To be able to recognise, prevent and investigate attacks of the Service;

How We Share The Information

We do not sell, rent or share Your personal information with Third Parties without Your prior consent, except in the limited circumstances described in this Policy. Third parties may receive information about You under the following scenarios: –
  1. Third Parties without Your prior consent, except in the limited circumstances described in this Policy. Third parties may receive information about You under the following scenarios: – Third party service providers: We engage Third Party service providers/partners to perform tasks on Our behalf and to provide us with services necessary to operate Our Service. Therefore, the need to share information provided by You arises, with a view to achieve optimum functionality. The Third-Party Service Providers/Partners cannot use the personal information supplied to them, beyond the scope of the purpose for which the information has been delivered. Payment related information shall not be stored on Our servers. We use reasonable efforts to limit their use of such information, and We require these parties to use appropriate confidentiality and security measures, as prescribed by the law for the time being in force. The Third-Party Service Provider/Partner shall not disclose the personal information supplied to it nor will it cause its publishing.
  2. We may remove parts of data that can identify You and share anonymized data with other parties. We may also combine Your information with other information in a way that it is no longer associated with You and share that aggregated information.
  3. Sale/Merger- If We sell or otherwise transfer part or the whole of Our service or Our assets to another organization (for instance, in the course of a sale or amalgamation/merger etc.), Your information such as Name and E-mail address, and any other information collected through the Service may be among the items sold or transferred. You will continue to own Your User content. The buyer or transferee will have to fulfil the commitments We have made in this Policy. In case of any such merger, acquisition or sale, you will be notified of the same by prominent notice on Our website or via email.
  4. Law enforcement/Legal requests- We may have to disclose your personal information to any Third Party by an order under the law for the time being in force. Further, We may have to share Your personal information with Government agencies mandated under the law to obtain information including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation, including cyber incidents, prosecution and punishment of offences. Information We receive about You may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of Our terms or policies, or otherwise to prevent harm/injury.
  5. Information disclosed at Your request- We may share Your personal information, if You explicitly consent to such disclosure upon receipt of a specific Service.
  6. Within EVage’s corporate ecosystem- We may share Your personal information with our group companies, if necessary, for the provision of Services, account administration, sales and marketing, customer and technical support etc.
  7. Dealers/Distributors- Our Authorized Dealers/Distributors, which are independently owned and operated. They may use this information for their daily business purposes, including marketing, customer services, fulfilment and related purposes.

Location Of Your Personal Information

We use Amazon Web Services to store User data. Our servers are situated in India. The User database and all other User uploaded files are stored within these servers, meaning thereby that User data is stored in-country, at all times.

How We Store Your Information

  1. As delineated in point (D) above, Your information collected through the Service is stored and processed in India;
  2. We use commercially reasonable safeguards to help keep the information collected through the Service secure. Our information security procedures are closely aligned with widely accepted international standards and are reviewed regularly, as necessary to meet our business needs, changes in technology and regulatory requirements. However, We cannot ensure the absolute security of any information. We collect from you or guarantee that information on the Service may not be unauthorizedly accessed, unauthorizedly disclosed, unauthorizedly altered or unauthorizedly destroyed.
  3. We are not responsible for the functionality, privacy or security measures of any other organization.
  4. We restrict access to personal information to Our employees, contractors and agents, who require the information to undertake a variety of tasks and they are contractually bound to not disclose confidential information they may encounter in execution of their professional responsibilities and duties.

Rights Connected With Your Information

  1. The right to access, correct, update or request deletion of Your personal information. As mentioned in point (E) above, We use reasonable commercial safeguards to protect Your personal information. You may contact us directly at any time about accessing, correcting, updating or deleting Your personal information or altering Your data by e-mailing Us at website@evage.in. We will consider Your request in accordance with applicable laws;
  2. The right to object to processing of Your personal information;
  3. The right to request restricted processing of Your personal information;
  4. The right to request portability of Your Personal Information;
  5. The right to withdraw Your consent, if Your personal information has been collected and processed by Us after obtaining Your consent;
  6. The right to lodge a complaint with a Data Protection Authority about the manner in which We are processing Your personal information; For exercising any of the abovementioned rights/protections, You may contact Us at website@evage.in.

Period Of Use/Retention Of Personal Information

We retain personal information for as long as We reasonably require it for legal or business purposes. In determining data retention periods, We take into account applicable laws, contractual obligations and the expectations of our Users. When We no longer need personal information, We securely delete or destroy it.

Review/Changes To Your Information

If you want to review and correct any information of Yours on the Service that is inaccurate or deficient, You can do so by informing Us of such changes to edit Your profile. We shall not retain Your sensitive personal information for a period longer than is required for the purposes for which the information is lawfully to be used or is otherwise required under any other law for the time being in force.

Third Party Links

Our website may contain links to external websites. These are provided for Your convenience only, and We do not have control over the content or privacy and security practices and policies of third-party sites. Any personal information You provide on linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Please learn about the privacy and security practices and policies of external websites before providing them with any of Your personal information.

Communication

When you use certain features of the Service, You are opting to receive messages and notifications from Us. You can manage Your preferences with regard to some of these communications and notifications. Please note that You cannot opt out of receiving transactional messages related to the Service. We may use Your mobile number or other contact information for the purpose of informing You about, or soliciting or promoting, any transaction in relation to the Service. If You do not want to receive such unsolicited commercial communications from the Service (including from third party partners) You can opt out.

Changes To The Privacy Policy

We reserve the right to amend this Policy at any time. If We choose to amend this Policy, the amended Privacy Policy shall be published on Our website, within a reasonable time from the date of such alteration/amendment. Unless specified otherwise, all amendments will be effective immediately upon posting thereof. Continued use of any part of the Service, after any amendment comes into force, will be deemed to constitute acceptance of the amended Policy. Therefore, You should read this Policy from time to time so that You stay informed of any amendments. If we make changes to Our Terms and Conditions of Service, any additional Terms and Conditions that may apply to Your particular use of the Service and Privacy Policy and You continue to use Our Website thereafter, You will be deemed to have agreed to the amended Privacy Policy.

How to contact us

If You have any questions/queries about this Privacy Policy or Our Service, please feel free to contact us at website@evage.in.

Governing Law/Jurisdiction

This Privacy Policy shall be governed by the laws of the Republic of India, for the time being in force and as amended from time to time. The Courts of Chandigarh, Punjab, India, will possess exclusive jurisdiction to adjudicate any dispute or difference that arises from this policy.
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